Unit 21 — Artificial Intelligence

It worker suffering data loss
This unit serves as an introduction to English for Artificial Intelligence. It covers basic vocabulary such as: Token, LLM, Neural Network, and loads more. It also includes a dialogue about implementing AI in the workplace.

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Dialogue: Implementing AI in the Workplace SCENE: Two overseas business colleagues are in a Zoom call to discuss how to increase efficiency for common business tasks. The dialogue concerns Rachel, a British IT manager from London, and Alexander, an American software engineer from Rochester, New York. Rachel: Good morning Alexander, and thanks for…

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Many industries increasingly rely on AI-driven automation to increase efficiency and reduce costs.
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The instructions were so ambiguous that the team members all interpreted the task in different ways.
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The marketing team analyzed customer sentiment to understand how users felt about the new product.
... and more sentences to practice.

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  • Describe your own experience using AI. What model did you use? What prompts did you use? What questions could the AI answer reliably? Do you feel it's plausible that AI will improve the world?
  • Why does Alexander think automation is a good starting point for improving efficiency? What risks does Rachel mention about using AI in finance and marketing? How do Rachel and Alexander suggest keeping AI use reliable and transparent?