Unit 8 Reading — Dialogue About a QA Problem and Proposed Solution

US male Listen as you read:
UK female Listen as you read:
Dialogue About a QA Problem and Proposed Solution

SCENE: A development office at a software company in New York, NY, USA.

CTO: Hey guys. I just got back from our monthly meeting with Dave the CEO. Boy is he furious. I actually thought at one point his moustache would catch on fire.

Lead Developer: Wow. What happened? Did you guys lose the backups again?

CTO: No, worse! During a recent demo our new UI broke again. Dave was irate because we, and by that of course I mean you, assured him that the software was ready for production. Now we might lose a major new client. And of course he is blaming me. I thought we had fixed all those bugs on staging? I am sick and tired of every single release we have being a huge bag of bugs. I can't even sleep at night.

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Discussion Questions
  • What formal testing processes did you learn about at work or school? Did you learn about any of the techniques discussed here? Which ones were missed in the reading?
  • Quality Assurance involves many process-oriented activities. Can you name some of them? Which ones would you be good or bad at? Why?

Quiz: Reading Comprehension

1. Dave the CTO is angry because the backend of the application broke during a demo.
 
 
2. The Lead Developer was one of the first people to realize that the company needed a QA Expert.
 
 
3. Black box testing should only be performed by developers who are familiar with the code.
 
 
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